Make an appointment, and we will walk you through the process at your pace. We are transparent with our fees and honest in our billing. Once you have chosen, we will arrange to send the support worker to your place at the earliest availability.

Certainly. We care about you and we want to go above and beyond to ensure you get the best care.

 Certainly. Your plan manager will assist and coordinate with you and ensuring you are in good hands.

You can download the complaint form and email to us @ or talk to your plan manager. Alternatively, a complaint can be made to the NDIS Commission by:

• Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
• National Relay Service and ask for 1800 035 544.
• Completing a complaint contact form.

Yes, you will be, and in fact, your plan manager will work closely with you on your funds, ensuring that your funds will be sufficient.